Sport Chek Reviews

Based on 238 customer reviews from our shopper community, Sport Chek’s overall rating is 3.13 out of 5 stars and 68% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. No customer consider Sport Chek overall a good value option, based on a rating of 1.67 from 9 votes. The most common issues with Sport Chek are around Shipping & Delivery, Return Policy, Customer Service and Price & Quality based on a rating of 2.38, 1.78, 1.75 and 2.08.

3.1

238 Reviews

Overall Rating

5 Stars

36

4 Stars

107

3 Stars

20

2 Stars

3

1 Star

72

Good Value

1.7

Price & Quality

2.1

Shipping & Delivery

2.4

Customer Service

1.8

Return Policy

1.8

All Reviews (238)
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jeanandkayla11
April 08, 2023
"Do not get your figure skates sharpened there."
I recently went to sport check to sharpen my expensive figure skates that I use for professional skating. The guy was very rude to me and took over an hour to sharpen them. When I picked them up, I noticed scratches all over and a type of oil on the boot itself. I decided to bring them in to a professional figure skating store and they told me that the blade was completely ruined and skate stores would not accept them cause the tail was completely rounded. Those skates were new and I got them about a week before. The rounded tail unbalanced the skate. If you have figure skates, do not trust them with your skates. Good day.
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16wiraphat1997
April 08, 2023
"Do not get your figure skates sharpened there."
I recently went to sport check to sharpen my expensive figure skates that I use for professional skating. The guy was very rude to me and took over an hour to sharpen them. When I picked them up, I noticed scratches all over and a type of oil on the boot itself. I decided to bring them in to a professional figure skating store and they told me that the blade was completely ruined and skate stores would not accept them cause the tail was completely rounded. Those skates were new and I got them about a week before. The rounded tail unbalanced the skate. If you have figure skates, do not trust them with your skates. Good day.
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RobertHudson
April 06, 2023
"Terrible service and skate sharpening"
I recently went to sport check to sharpen my expensive figure skates that I use for professional skating. The guy was very rude to me and took over an hour to sharpen them. When I picked them up, I noticed scratches all over and a type of oil on the boot itself. I decided to bring them in to a professional figure skating store and they told me that the blade was completely ruined and skate stores would not accept them cause the tail was completely rounded. Those skates were new and I got them about a week before. The rounded tail unbalanced the skate. If you have figure skates, do not trust them with your skates.
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KristinaWilliams
March 31, 2023
"Placed an online order for pickup"
Placed an online order for pickup. The item was returned in less and 5 business days without any notification r consent, and the store staff said i will get a full refund when the process is finished. I dont understand how you can return an item without any notification or consent, and now im here without my money, item is completely gone and your staff with their "sorry, theres nothing we can do for you" Never shopping here again
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Darryl.Lane
March 31, 2023
"Placed an online order for pickup"
Placed an online order for pickup. The item was returned in less and 5 business days without any notification r consent, and the store staff said i will get a full refund when the process is finished. I dont understand how you can return an item without any notification or consent, and now im here without my money, item is completely gone and your staff with their "sorry, theres nothing we can do for you" Never shopping here again
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yellowwolf415
March 20, 2023
"Appreciation post"
Great store to shop.
Prabhjot kaur and gurpreet rainu - burnaby center laugheed mall- excellent service providers.
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organicsnake453
February 12, 2023
"Bought new ski boots and skiis"
Bought new ski boots and skiis, amazing customer service from Peyton, at the Halifax Shopping Centre.
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blackdog296
February 12, 2023
"Bought new ski boots and skiis"
Bought new ski boots and skiis, amazing customer service from Peyton, at the Halifax Shopping Centre.
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MarianCraig
January 14, 2023
"I got boots and helmet from here,"
I got boots and helmet from here,
the box for the helmet wasn't in good condition but the product was fine, the boot were perfect as describtion , can't wait to try them !!!
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MarieBarnes
January 14, 2023
"I got boots and helmet from here,"
I got boots and helmet from here,
the box for the helmet wasn't in good condition but the product was fine, the boot were perfect as describtion , can't wait to try them !!!
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goldenfrog162
January 06, 2023
"Hi All Sneaker Heads,"
Hi All Sneaker Heads,

If you're buying sneakers from sportchek.ca (Canadian Tire Company) in Canada be aware they are selling open box, factory seconds and the old switcharooni.

1. First time bought shoes. 3 months later relized one was a 10.5 and one was a 11. (Should of stopped here.)
2. 2nd time buying shoes show up with one laced, marked and clearly a floor demo. Missing one lace. Call customer support and said they would send me a shoe lace.
3. 2 days later a case manager said they cannot ship shoe laces so my only option was to repack, print a label go to the post office and return item. Or relace them myself, They do have custom laces.
4. The shoes didn't look like the picture, missing the ankle cushion piece. Factory second?

Just a heads up. I am sick of companies pulling the wish.com model. I will not spend 2 hours of my life returning something that they messed up on.

I will never again shop at crappy tire or sport chek again in my life.
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Hilda.Grant
January 06, 2023
"Hi All Sneaker Heads,"
Hi All Sneaker Heads,

If you're buying sneakers from sportchek.ca (Canadian Tire Company) in Canada be aware they are selling open box, factory seconds and the old switcharooni.

1. First time bought shoes. 3 months later relized one was a 10.5 and one was a 11. (Should of stopped here.)
2. 2nd time buying shoes show up with one laced, marked and clearly a floor demo. Missing one lace. Call customer support and said they would send me a shoe lace.
3. 2 days later a case manager said they cannot ship shoe laces so my only option was to repack, print a label go to the post office and return item. Or relace them myself, They do have custom laces.
4. The shoes didn't look like the picture, missing the ankle cushion piece. Factory second?

Just a heads up. I am sick of companies pulling the wish.com model. I will not spend 2 hours of my life returning something that they messed up on.

I will never again shop at crappy tire or sport chek again in my life.
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heatherfarmermcelfresh
December 28, 2022
"It is no shock to me everyone else is…"
It is no shock to me everyone else is choosing Amazon to shop nowadays. I tried supporting a different store and I deeply regret. As people have already mentioned, you can't cancel orders they have not shipped yet. Their customer service is horrendous. To reduce costs they ship products using horrible cheap couriers, like purolator, and to top it all up they send wrong products. I can tell it is a poorly managed company, not customer oriented. Lots to learn from amazon. I will not be surprised if this company goes out of business in the future.
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browncat701
December 28, 2022
"Their customer service is horrendous…"
Their customer service is horrendous once you place an order you can neither modify it nor cancel it though it has not been shipped
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JoannShaw
December 28, 2022
"It is no shock to me everyone else is…"
It is no shock to me everyone else is choosing Amazon to shop nowadays. I tried supporting a different store and I deeply regret. As people have already mentioned, you can't cancel orders they have not shipped yet. Their customer service is horrendous. To reduce costs they ship products using horrible cheap couriers, like purolator, and to top it all up they send wrong products. I can tell it is a poorly managed company, not customer oriented. Lots to learn from amazon. I will not be surprised if this company goes out of business in the future.

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